If you find yourself in a situation where you are unsure what computer the license is active on, please contact your VAR, and they should be able to help you. In order to remedy this, start your SOLIDWORKS on your old machine, go to “Help”-> “Deactivate License”, and follow the onscreen instructions. But the license has not been deactivated on the old machine.
Usually the scenario is that the user has gotten a new PC and has installed SOLIDWORKS on this machine. This is by far the most common error message I receive when working in support. I have also included what you can do yourself and if you need to contact your VAR. In the below section I have listed the most common errors when deactivating or activating your SOLIDWORKS license. While working with SOLIDWORKS support, I have received a lot of phone calls regarding activation errors. If you do this it becomes much easier to identify the issue, if you need to contact your SOLIDWORKS Value Added Reseller (VAR).
When the activation error message it is important that you take note of the error message or take a screenshot. However sometimes you will receive an error message. In most cases this goes fine without a hitch. To make it easier to identify and troubleshoot if an activation issue occurs.To ensure that no one is misusing your license.The Activation Manager registers the computer for two reasons:
Your computer communicates with the SOLIDWORKS Activation manager when activating and deactivating the SOLIDWORKS license. I will in a later blog post cover the activation and license errors when using SolidNetwork License (SNL) What is standalone activation I will briefly try to go through the four most common activation error messages when using a standalone license. This is the first blog post regarding the SOLIDWORKS activation error message.
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